Customer Satisfaction Survey

Customer Satisfaction Survey (Training)

You have received this because you have used the services of Pendersons Ltd in the last 12 months and we were hoping you would take the time to complete our Customer Satisfaction Survey.

It only takes a few minutes, (honestly!) and is an important means of understanding how we are performing for our customers.

We do realise that surveys and questionnaires are not the most exciting thing to receive in your inbox so we thought we would at least try and make it more interesting for you and improve our response rate by including each person who completes and submits our survey in a prize draw for a £50 Marks & Spencer Voucher.

The draw will take place at 10am on the 30th August and the voucher will be posted to the winner on the same day.

We will also send you an email to let you know that the draw has taken place and whether you have won.

There is no catch, We just want as much feedback as possible and we realise that time is at a premium for everyone.

0 very poor, 10 excellent service
0 not useful at all, 10 excellent information provided
0 very poor, 10 excellent
0 very poor, 10 excellent
0 no support, 10 excellent support
0 very poor, 10 very efficient
0 very poor, 10 excellent
Would you recommend Pendersons Ltd to others?