Mental Health Awareness Week

May is Mental Health Month

and this week is Mental Health Awareness Week

The health and wellbeing of our team at Pendersons Group is paramount - To ensure your and your families wellbeing we provide an Employee Assistance Programme, this is delivered by Health Assured, the UK's leading wellbeing provider.

With Health Assured there really is a better way

Balancing everyday life with the requirements of work and home can create pressures for all of us. Work is a large part of people’s lives. With increasing working hours as well as technological developments to support remote working, it is vital to ensure that there is a productive, healthy environment that is conducive to a healthy lifestyle.

Services Available

  • Life support: Access to counselling for emotional problems and a pathway to structured therapy sessions (employees only) at your convenience.

  • Legal information: For issues that cause anxiety or distress including debt management, consumer, property or neighbour disputes (employees only).

  • Bereavement support: Health Assured offers qualified and experienced counsellors who can help with grief plus legal advisors to help with related legal matters.

  • Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice.

  • Online CBT: We recognise the value of self-help tools in dealing with a range of issues, which is why we have a range of CBT self-help modules, informative fact sheets and invaluable advice videos from leading qualified counsellors.


Helpline services available
Health Assured also offers support for you and your immediate family members*, 24 hours a day, 7 days a week, 365 days a year by calling 0800 032 7097
 *Health Assured define immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household.

Introducing the My Healthy Advantage smartphone app

In addition to the EAP, we are excited to offer you all access to My Healthy Advantage, Health Assured’s comprehensive health and wellbeing app.

Through My Healthy Advantage, you will have access to a range of features, all aimed at improving your health and wellbeing. These include:

Live chat and support,  Personalised news feed,  Weekly mood tracker,  Four-week plans, Mini health checks,   Breathing techniques 

 Available for iOS and Android devices, you can access My Healthy Advantage with the following login credentials:

Unique code: MHA049211


Our app will also give you access to BrightTV - an exclusive series featuring well-known personalities sharing their personal experiences with mental health. Including Dame Kelly Holmes, Ruby Wax OBE, Andy Reid MBE, Sally Gunnell OBE, Gemma Oaten and Carrie & Clarke Carlisle.

Wellbeing Portal

In addition to counselling support, advice and our app, we also offer a virtual library of wellbeing information. Our articles and self-help guides provide support on a range of health and advisory issues, as well as instant guidance to aid your physical and mental health.

To access the Wellbeing Portal you will require the below login credentials:

Username: Croner

Password: EAP

If you require any support setting up your Wellbeing App or Wellbeing Portal, Please send myself an email 

T0005 Mental Health Support

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