Safety Bulletin - Close Calls / Good Calls Close Calls / Good Calls Close Calls / Good Calls Reporting of Close Calls/Good Calls Reporting of Close Calls/Good Calls is a key safety step in the prevention of incidents and accidents. All of us have a part to play in ensuring ourselves and others get home safe every day without injury and we encourage that you identify and raise close and good calls. For a reminder A Close Call is defined as anything that has the potential to cause harm or damage. This includes the potential to: Harm a person including minor, major injuries, and fatalities Harm the environment and/or protected species Damage railway infrastructure, plant, vehicles, tools, equipment, systems and information A Close Call is something that could happen, whereas an incident has already taken place. For example, if a trip hazard is spotted it can be reported as a Close Call because someone could trip over it. If someone actually trips because of the hazard, it is then classed as an incident. What to do if you see a Close Call Safety is everyone’s responsibility, if you see something that could cause harm or damage follow these three steps: RECOGNISE – Could it cause harm or damage? RESPOND – What can you do? – Fix the situation, if you can do so safely REPORT IT Always challenge unsafe behaviour – then report it Inform others around you so they are aware of any risk. Report – Always report Close Calls Reporting Close Calls means we can remove immediate risk, and understand strategically where we need to make improvements by identifying areas of high risk and taking steps to prevent a more serious incident from occurring. Remember that you can access the close call form via the Staff Intranet – http://www.pendersons.net/close-call-report It will also be available soon via the Pendersons Group App (iOS & Android) We want you to Keep Safe & Make Sure Everyone Goes Home Safe. Acknowledgement Slip Date * Date First Name * First Name Surname * Surname Phone Number * Phone Number E Mail Address * Email Address Company Division * Company Division Training TeamPlant TeamTransport TeamResourcing TeamHQ Support TeamSponsored Staff Do You Have Any Questions? * YES NO You Indicated That You Have Questions, Please Let us Know What they Are * Acknowledgement * Acknowledgement I Have Read & Understood The BriefI Don't Understand The Brief & Require More Information You Indicated That You Did Not Understand The Briefing, Please Let Us Know Why So We Can Clarify It For You * Signature * Clear Submit
